Troubleshooting ShowMouse: Fixes for Common Cursor Display Issues
1. Cursor not visible
- Check app visibility: Ensure ShowMouse is running and the “show cursor” or “enable overlay” toggle is on.
- Restart app: Quit and relaunch ShowMouse.
- Permissions: On macOS, enable Screen Recording and Accessibility for ShowMouse in System Settings → Privacy & Security. On Windows, allow overlay/graphics permissions if prompted.
- Display scaling: Set scaling to 100% (Windows) or try different scaling on macOS if cursor effects disappear.
2. Cursor effects lag or stutter
- Reduce effect intensity: Lower animation frame rate, trail length, or other effect settings in ShowMouse.
- Hardware acceleration: Toggle hardware acceleration on/off; enabling can improve performance on capable GPUs.
- Close heavy apps: Quit CPU/GPU-heavy apps (games, video editors) to free resources.
- Update drivers: Install the latest graphics drivers (NVIDIA/AMD/Intel) and OS updates.
3. Cursor overlay hidden by apps or fullscreen
- Overlay priority: Enable “always on top” or “overlay priority” in ShowMouse.
- Fullscreen capture mode: Use ShowMouse’s dedicated fullscreen or game-capture mode if available.
- Run as administrator: On Windows, run ShowMouse as admin so it can draw over other apps.
4. Effects not captured in recordings or streams
- Screen capture method: Use a capture method that records overlays (e.g., display capture rather than game capture) or enable “capture overlays” in your recorder/streaming app (OBS/Streamlabs).
- Record permissions: Ensure screen recording permissions are granted (macOS) and OBS is allowed to capture overlays.
- Use compatibility mode: If using GPU capture, try software capture or toggle OBS capture settings.
5. Cursor position offset or misaligned
- Multiple displays: Check display arrangement and primary monitor settings; set the correct primary display in OS settings.
- Scaling mismatch: Ensure all monitors use the same scaling or use ShowMouse settings to compensate for DPI.
- Resolution changes: Restart ShowMouse after changing resolution or display layout.
6. Visual glitches (flicker, artifacts)
- Toggle rendering engine: Switch between DirectX/OpenGL/Metal in ShowMouse if available.
- Disable conflicting overlays: Turn off other cursor tools, screen recorders, or accessibility overlays that may conflict.
- Reinstall app: Uninstall then reinstall ShowMouse to restore default files.
7. Settings lost or not saving
- Run with proper permissions: Ensure ShowMouse can write to its config folder (avoid running from protected locations).
- Antivirus interference: Check antivirus/quarantine logs; whitelist ShowMouse.
- Backup config: Export or back up settings after adjusting.
Quick checklist
- Restart ShowMouse and your computer.
- Verify permissions (Screen Recording, Accessibility, Admin).
- Update ShowMouse and GPU drivers.
- Match display scaling and resolution across monitors.
- Toggle overlay/capture modes and rendering engines.
- Disable conflicting overlays or apps.
If these steps don’t fix the issue, provide your OS, ShowMouse version, and a brief description of the problem for more specific steps.
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